Saturday, March 7, 2009
I bought a pair of sewing scissors, maybe two years ago. They weren't a brand I had ever heard of, but they were light weight and sharp and since my hands now have arthritis...... They were great scissors until they broke. The screw or whatever that held them together simply snapped at the connection. They weren't expensive, but they weren't cheap either. I only used them to cut light and medium weight fabric. On a recent trip to WalMart I looked at the same scissors again and discovered they had a "lifetime warranty". Of course the packaging is long gone, so I retrieved the info and have sent the scissors back. No reply so far. But, now I am wondering, what exactly is a lifetime warranty? Is it the life of the product or is it my lifetime? Are they going to really repair the scissor or simply send out a new one? What if I die before it gets done-- does that void the warranty? If they simply send out new scissors in reply to anyone sending them back, what do they do with the old ones, can they be recycled? Just wondering.