Friday, March 27, 2009

E-mail to Playtex Bras

After showering this morning I was not happy to find the freshly laundered bra with a hole in it as I was dressing. I like the way this particular bra fits. Makes the girls look perky and it is comfortable (when the underwire stays where it is supposed to be). I came upon a sale recently in a local store. The sign said 40% off one/ or buy one , get the second one at half price. I, of course opted for the better deal. Another woman was also purchasing bras and said to me, "Hey, if you buy two you can get half off." I patiently tried to explain to her that you only get half off the second bra. "Well half is 50% and that still beats 40%." she said to me in a tone that suggested I was not quite bright. Don't know why--self torture, I suppose--, but I tried once again to tell her that she was only getting 25% off of each bra she was purchasing (by now she had 6 in her cart). She just looked at me as if I had lost my mind. Whatever, I went on to the check-out where the clerk pointed out to me that I could get a second bra for half off. "In addition to the 40% off the first bra?" I asked. "No, but half is 50% off and that is better." she said. Again I tried to explain basic math and failed. Given the results of my purchase, it's a good thing I am good at math. Love of my life suggested taking the bra back to the store....it has been worn and laundered and if I were the salesclerk I wouldn't accept it as a return. Now that I think about it, though, I probably could get my money back, plus the 40% savings if I get the same person at the checkout. But, no, that would be wrong. Here is the e-mail to playtex...........



I have been wearing the underwire bra with a lace overlay cup for many years. For the past few years I have been unhappy with your product. The underwire pops out and stabs me in the armpit. I have tried to repair them and reinforce the channel with bias tape. Doesn't hold very long. A couple of years ago, I simply gave up and bought a different brand. Recently I purchased one of your bras--it was on sale and like everyone else in our current economy, I am trying to save money. I like the fit and have always thought your product to be a good value. That being said, I am sorely disappointed in this bra. The underwire is intact, but the side panel has a stress tear in it. I have only laundered the bra once (cold water, delicate cycle, air dry). Yes, i purchased the correct size. Cross my heart, I will never buy your product again!

2 comments:

Andrea said...

Don't you hate when you find something that works, buy a few of them and then can never find them again?

lovelyprism said...

I swear they do that on purpose to get you to buy something else in their line. Bra purchasing is right up there with going to the dentist office. I found the one I like but let me add this... I bought four of the EXACT bra in the SAME size and they all fit differently. Sheesh.